Bilingual Finance and Insurance Manager - Capital Ford

FINANCE & INSURANCE (F&I) Manager:
The F&I Manager sells financing and insurance programs to used and new car buyers and works with lenders to give fair interest rates and programs to buyers. F&I Managers are expected to uphold the highest ethical standards of the dealership and must maintain the profitability of their department while controlling expenses and maintaining customer satisfaction.

Specifically, in this role you will:

• Oversee dealership customer loan origination and approval process.
• Establish and maintain strong relations with our lenders.
• Maintain accurate monthly, quarterly, and year-end reports.
• Determine the customer’s need for financing and explore payment options.
• Establish a positive relationship with customers as they are presented products and services.
• Present warranties, credit insurance, GAP insurance and other beneficial products offered by the dealership.
• Secure and finalize transactions in a legal and ethical manner while maintain a high level of productivity.
• Meet monthly forecast for finance and insurance income, penetration levels and customer satisfaction.
• Accurately prepare all federal, state, and dealer paperwork related to the transaction and submits to the dealership’s Accounting Department in a timely manner.
• Enhance customer satisfaction during the entire purchase experience.
• Supervise the financial services associates to ensure individual and department goals are met.
• Demonstrate behavior consistent with our company values in all interactions with customers, co-workers, and vendors.

• Guaranteed salary plus monthly bonuses
• Mentorship & one on one training
• Comprehensive benefits program, including health care options (medical, dental and vision), Short Term Disability, Company Paid Life Insurance and 401k savings and retirement plan with company match.
• Opportunities for career growth and advancement tailored to individual performance, experience, and interests.

• Prior experience in an automotive dealership as an F & I manager
• Proficient at operating a personal computer including Microsoft Office E-mail, Excel and Word
• Bilingual (Spanish & English)
• Ability to work independently and be self-motivated
• Great attitude with high-energy personality
• Strong attention to detail
• Outstanding communication skills in both verbal and written
• Valid driver license