Mortgage Loan Closer

Position: Mortgage Loan Closer

Location: 2295 E Livingston Ave, Columbus, OH

Job : 993

# of Openings: 1

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity.

We are seeking a detail-oriented and organized Mortgage Loan Closer to join our team. The ideal candidate will be responsible for coordinating and finalizing mortgage loan transactions, ensuring all documentation is accurate and compliant with regulatory requirements. The Mortgage Loan Closer is the individual that performs all closing functions relative to first mortgages in accordance with Federal and State guidelines. The Mortgage Loan Closer ensures loans are closed in compliance with underwriting guidelines for portfolio products and investor loans.

The Mortgage Loan Closer coordinates loan closings between members, loan originators, title companies, document providers, and internal departments, while meeting rate lock and closing deadlines. The Mortgage Loan Closer effectively and positively communicates with members, vendors, real estate agents, investors and other mortgage lending staff.

• Manage purchase contract, lock expiration, and TRID compliance dates.
• Review and verify all loan documents for accuracy and completeness prior to closing.
• Order and review pre-closing verifications.
• Coordinate with members, loan officers, title companies, escrow agents, and document vendors to schedule and facilitate loan closings.
• Prepare and distribute accurate closing disclosures and other required documentation in a timely manner.
• Ensure compliance with federal, state, investor, and company regulations throughout the closing process.
• Ensure the accuracy of the Closing Disclosure, taxes, and escrow amounts with the title company.
• Resolve any issues or discrepancies that arise during the closing process.
• Clear open conditions prior to closing.
• Maintain accurate records of all loan closings and related documentation.
• Communicate effectively with all parties involved to ensure a smooth and timely closing experience.
• Communicate funds needed for closing to members and internal departments.

• High school diploma or equivalent; associate or bachelor's degree preferred.
• Previous experience in mortgage loan closing, escrow, or related field is required.
• Strong knowledge of mortgage loan documentation and closing procedures.
• Strong knowledge of Agency/GSE and investor closing and documentation requirements.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and deadlines efficiently.
• Proficient in Microsoft Office Suite and loan processing software (Encompass is a plus).
• Strong communication and interpersonal skills.
• Presents a positive and professional image, both verbally and in writing.
• Flexibility relative to Work Schedule.
• Ability to work in a fast‑paced environment.
• Willing to work some overtime and some weekends required.
• Ability to operate a computer and calculator.
• Telhio applicants must be able to pass a background check including:
  Credit, Drug Screen, Bondability, & Criminal Background.
• Must have a valid/unexpired driver's license.

• Competitive pay
• Opportunity to earn incentive pay
• Benefits: several medical plan options, dental, free vision, free life and free disability insurance
• Additional financial incentive programs for employees enrolled in our insurance
• 6% matching and immediately vested 401(k) plan
• Generous schedule for paid holidays, vacation and personal time for a healthy work‑life balance
• Opportunity for personal career growth, continued education and mentorship programs
• Volunteer opportunities impacting the local community

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; frequent standing and walking; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data.

This is a Non‑Collective Bargaining Unit

Telhio is an Equal Opportunity Employer

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