Member Service Representative; MSR

At CME, we believe in Banking That Has Your Back. As an employer who is ranked as one of the Best Employers in Ohio and a recipient of several Top Work Places awards, we support our associates with excellent benefits.

• 4 weeks of paid time off each year
• 11 paid holidays each year
• 401(k) match of up to 6%
• a strong health and wellness program with health and financial rewards
• annual mental health day
• strong work/life balance
• pet bereavement leave
• career advancement opportunities
• annual bonus potential
• and so much more!

A financial institution in central Ohio, CME Federal Credit Union was started by local heroes of the community – City of Columbus Fire and Police Departments. We serve Franklin and surrounding counties and are dedicated to serving those who serve our community. Our mission is to offer strong financial solutions.

CME Federal Credit Union provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

• Provide outstanding service
• Build strong relationships with members and co-workers
• Assist members with new and existing memberships, deposit accounts, and account maintenance
• Uncover and suggest financial services to meet the member’s needs
• Take initiative and find solutions
• Assist members on the teller line as needed and accurately perform member requests

To complete this mission, our financial hero needs to be friendly, approachable, and empathetic with strong listening skills. Our hero also needs to be an internally motivated problem solver that is passionate about helping people. Being accurate, detail oriented, adaptable, and flexible is a must. At a minimum, our hero needs to have a high school diploma or equivalent along with at least 1 year of consistent service, sales, and/or cash handling experience.

Financial institution experience is preferred.

Do you have what it takes to be a financial hero? If so, click the Apply button!