Manager , Retail Sales

Overview

Job Title:

Manager 1, Retail Sales
Department:
University Hospital | University Hospital Gift Shop

Location:

Rhodes Hall (0354)

Performs a variety of duties necessary to foster the continued growth of this multimillion dollar operation. Responsibilities vary from day to day but include knowledge of overall state of the stores, current staffing levels and previous day’s performance. Responsibilities also include company initiatives, fiscal responsibility, ensuring productivity and compliance with Medical Center policies and procedures. This is a leadership role that provides leadership to student staff and part time employees that support the customer experience, overall operations and total store results.

This position also coordinates with other managers across job functions to ensure seamless operation of multiple locations.

The Ohio State University Wexner Medical Center Gift shop is a service organization to patients, visitors and staff of the medical center, helping to increase the reputation and overall satisfaction of the medical center. The gift shops generate over four million dollars in revenue annually. The gift shops offer a full line of merchandise including gifts, clothing, reading materials, confectionery, etc.

• Guide a multi-million dollar business by executing all daily, quarterly and seasonal duties of the gift shop locations.
• Establish success in all aspects of customer service, operations, team development, merchandise presentation and assortment.
• Lead student staff and part time employees that support the customer experience, operations and total store results.
• Coordinate with other managers across job functions to ensure seamless operation of multiple locations.

Location:

Rhodes Hall (0354)

Position Type:
Regular
Scheduled

Hours:

40
Shift: Varying Shifts

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability.

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