Faculty Services Student Assistant

Columbus, OH
201 S Grant Ave
Columbus, OH 43215, USA

The Faculty & Student Services Assistant is responsible for assisting faculty with classroom activities, academic project support, welcome center for guests, and serve as a mentor and University ambassador for new international students at the Franklin University main campus in downtown Columbus.

Responsibilities:

• Provide administrative/project assistance to full-time and part-time faculty and staff
• Provide customer service to student and guests of the University
• Assist faculty with completion of projects and classroom setup
• General administrative support including telephone coverage, filing, and mail distribution
• Assist new international students with housing and transportation information prior to arrival
• Assist with orientation sessions, check-in events and other “getting started” activities
• Support PF 521 faculty with in-class activities and assignments
• Be a positive role model for new international students by serving as a mentor upon completion of their PF course

Minimum Qualifications:

• Equipment knowledge – PCs, TVs, SMART boards, projectors
• Knowledge of Microsoft Office
• Troubleshooting and problem-solving abilities

Preferred Qualifications:

• Successfully complete a minimum of one semester of full-time coursework and are currently enrolled at the University
• Student must remain in good academic standing and have no official charges of academic dishonesty
• Be able to work with a diverse population of students who have varied needs for assistance
• Possess good interpersonal communication skills
• Have an outgoing, positive attitude, with a willingness to play a key role in student support
• Demonstrate initiative, dependability, and reliability
• Be able to work independently and as part of a team
• Have a knowledge of the campus and its various resources
• Be proficient with computers and office applications including Microsoft Office (Word, Excel)
• Demonstrate the ability to follow through and complete tasks as assigned

The successful candidate must be a Franklin student in good academic standing, able to work both as part of a team as well as independently, possess excellent communication skills, problem-solving skills, and be able to manage time effectively. In addition, the ideal candidate should have a commitment to providing excellent customer service to all customers. Must be proficient with the Internet, Microsoft Office applications, and have the ability to learn additional software applications.

About Franklin University

Founded in 1902, Franklin University has built its reputation on removing barriers to higher education for ambitious adults who must balance their educational goals with other commitments. Accredited and nonprofit, Franklin has earned its long-standing reputation as an innovator in online education. The University offers applied, in-demand undergraduate, master’s and doctorate programs that enable adult learners to achieve their educational and professional goals.

From entrepreneurs to CEOs, more than 50,000 Franklin alumni can be found around the world contributing to the communities in which they live and work.

Franklin University is committed to creating a respectful and inclusive educational and workplace environment. Franklin does not discriminate on the basis of age, religion, race, ethnicity, color, national origin, ancestry, immigration status, sex, sexual orientation, gender identity or expression, marital or familial status, disability, or veteran or military status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.