Sr. ERP Instructional Designer​/Developer

Position: Sr. ERP Instructional Designer/Developer

Location: Remote with Travel

Interview: Video

Duration: 10+ months

• We are seeking an experienced Senior ERP Instructional Designer/Developer to design, develop, and deliver engaging training solutions for a major ERP implementation project. This role will focus primarily on developing interactive Walk Me content for general ERP users, and targeted SAP Enable Now content for high-risk/high-priority HR roles whose day-to-day responsibilities are changing significantly.
• Enable Now will be leveraged for HR professionals in conjunction with Instructor‑Led Training (ILT) or Web‑Based Training (WBT) to ensure deep understanding of new processes. Walk Me will be used to provide on‑demand, in‑application guidance for non‑HR employees to support task completion and user adoption.

• Proven ability to develop engaging and effective training curriculum to provide essential knowledge and enhance user adoption.
• 3+ years of experience with major ERP systems.
• Minimum of 2 years' experience with various SAP modules.

• Expertise in Walk Me content creation (Smart Walk‑Thrus, Launchers, Shout Outs, Smart Tips) and familiarity with SAP Enable Now development.
• Expert knowledge of Microsoft Suite (Word, PowerPoint, Excel).
• Knowledge of Instructional Design Theory, ADDIE methodology, and Adult Learning Principles.
• Bachelor's degree or equivalent combination of education and professional work experience.
• Strong attention to detail, excellent customer service, and interpersonal skills.
• Ability to work independently and collaboratively.
• Ability to manage multiple priorities under pressure and meet tight deadlines.
• Excellent written and verbal communication skills.
• Professional attitude and demeanor.
• Ability to travel nationally on a weekly basis.

• SAP S/4
  
  HANA project experience.
• Professional services / Big 4 consulting experience.
• Classroom training delivery experience.

• Design and develop WalkM interactive guidance for non‑HR ERP users to support task completion and improve adoption.
• Create SAP Enable Now simulations, guided tours, and e‑learning modules for high‑priority HR roles, integrated with ILT and WBT programs.
• Collaborate with SMEs and the internal training lead to assess training needs and define learning objectives.
• Plan, design, develop, organize, write, and edit instructor‑led training content and e‑learning storyboards.
• Conduct training needs assessments and develop course objectives based on findings.
• Interview Subject Matter Experts and clients to collect necessary information for blended learning solutions.
• Develop evaluation measures including knowledge checks, course evaluations, and tests.
• Participate in content review, revision, and sign‑off cycles.
• Conduct Train‑the‑Trainer sessions, with potential to deliver training in later project phases.
• Provide application knowledge, instructional methodology expertise, and/or industry insights.
• Build and maintain strong client relationships by delivering exceptional service and exceeding expectations.
• Manage project status reporting, issue identification, and problem resolution.