Senior Business Subject Matter Expert - Hybrid, OH

Senior Business Subject Matter Expert - Hybrid, OH

Ocean Blue Solutions Inc – Columbus, OH

Submission Due Date: 12/18/2025

Client:
State of Ohio

The Columbus Civil Service Commission seeks a highly qualified Senior Business Subject Matter Expert (SME) to conduct an independent review and assessment of the Commission’s operations. This engagement supports the City’s ongoing efforts to modernize its civil service system, ensuring that policies, procedures, and structures align with best practices across Ohio and the United States.

The selected SME will perform comparative research, provide modernization recommendations, and deliver actionable strategies to enhance operational efficiency, policy clarity, and workforce alignment with the City Charter and applicable laws.

• Research and Benchmarking:
  Examine policies, structures, and practices of civil service commissions across Ohio and nationally; identify leading models that promote efficiency, equity, and compliance; provide comparative data to evaluate the City’s current practices against peer agencies.
• Modernization Assessment:
  Assess the Commission’s current operational framework, policies, and procedures; develop a comprehensive understanding of current operations; identify opportunities for modernization, process streamlining, and improved governance; ensure all recommendations align with applicable laws, City Charter provisions, and labor regulations.
• Recommendations and Reporting:
  Prepare a comprehensive written report summarizing findings, benchmarks, and actionable recommendations; include strategies for short- and long-term modernization and process improvement; provide guidance for implementation planning and change management.
• Presentation and Consultation:
  Present findings and recommendations to the Civil Service Commission and City leadership; participate in consultation sessions to clarify findings and support implementation readiness.

• Mid-Senior level

• Full-time

• Other
• Industries: IT Services and IT Consulting

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