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HelpDesk/Support Customer Success Mgr./ CSM

Customer Success Manager – Security Platform

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: SHI
Full Time position
Listed on 2026-03-15
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading IT solutions provider located in Columbus, Ohio seeks a Customer Success Manager specializing in Crowdstrike. This role involves onboarding customers, guiding them through their agreements, and ensuring retention through strategic success plans. The ideal candidate will have experience in customer success and a strong understanding of Crowdstrike products. You will collaborate with internal teams and maintain effective customer relationships to drive success and satisfaction.
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