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Customer Service Rep HelpDesk/Support

Senior Customer Success & Retention Specialist

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Matic
Full Time position
Listed on 2026-03-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A dynamic insurtech startup in Columbus is seeking a Senior Customer Service Representative to provide top-notch service and retain customers. This role involves frontline support via phone and digital communications, resolving customer inquiries and articulating value propositions. With competitive hourly rates and benefits like unlimited paid time off and stock options, it aims to foster a culture focused on career growth and team collaboration.
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Position Requirements
10+ Years work experience
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