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Customer Success Mgr./ CSM HelpDesk/Support Customer Service Rep Client Relationship Manager

Strategic Customer Success Partner

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: RELX
Full Time position
Listed on 2026-02-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A global information analytics company is seeking a Customer Success Manager in Columbus, Ohio. This role focuses on ensuring customers realize maximum value, driving adoption, engagement, and retention of the product portfolio. The successful candidate will manage customer relationships, build success plans, provide insights to account managers, and maintain customer documentation. Key qualifications include experience in customer success, strong communication skills, and analytical capabilities.

Comprehensive health and retirement benefits are offered.
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