BDC Representative

BDC Representative

Ricart Automotive | Columbus, OH

Ricart Automotive has been family-owned since 1953 and is driven by one goal: delivering world-class customer experiences. We’re looking for a motivated BDC Representative to be the connection between our customers and our service teams.

• Handle inbound and outbound calls, emails, and texts
• Schedule service appointments
• Follow up with leads and no-show appointments
• Enter and update customer information in our CRM
• Support marketing campaigns and website inquiries
• Work closely with sales and service teams to meet performance goals

• High school diploma or equivalent
• Strong customer service and phone skills
• Organized, detail-oriented, and comfortable in a fast-paced environment
• Excellent communication and follow-up skills

• Medical, dental, and vision insurance (PPO + HSA option)
• Paid time off and paid holidays
• 401(k) with profit-sharing contribution
• Employee discounts and wellness programs
• Training, tuition assistance, and career growth opportunities
• Employer-paid Calm Health subscription

• Valid driver’s license and acceptable MVR
• Ability to pass drug and background screening

Ricart Automotive is an Equal Opportunity Employer.