Intake Specialist - 3rd Shift
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
DeKalb Health
Full Time
position
Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly
USD
60000.00
YEAR
Job Description & How to Apply Below
Young Men's Christian Association of Central Ohio
Intake Specialist - 3rd Shift (Administrative)
At the Y, we are more than just a gym – we are a movement! While many people know us as a place to lift weights, we are truly about lifting entire communities and we want you to be part of that impact.
The Van Buren Center has an opening for a full-time Intake Specialist. This position may include nights and weekends and plays a key role in supporting the daily operations of the intake desk and Columbus Service Point, ensuring guests understand the services and support available to them. Additionally, this role is primarily responsible for answering the Homeless Hotline, offering essential guidance and connection to resources.
We are currently hiring only for 3rd shift, with schedules available from 8:00 PM–4:30 AM or 9:00 PM–5:30 AM. The regular days off for this position are Sunday and Monday.
Responsibilities
Think, communicate, and behave as a cause‑driven leader and role model for other staff and members when it comes to desired staff behaviors; promote youth development, healthy living, and social responsibility in all job‑related functions.Serve as the initial point of contact when guests enter the Van Buren Center.Perform intakes with new guests by interviewing them and identifying needs.Perform exit interviews with guests leaving the facility.Perform entries and exits in Columbus Service Point in accordance with all current CSB requirements.Perform transitions between programs for guests in CSP and bed list.Document needs of guests for late curfew, employment, school schedules via Van Buren procedures.Maintain active and inactive codes in system 28.Complete intake folders with new guests and ensure all required forms are signed and dated.Answer the phone at the intake desk in a professional manner.Maintain the bed list and other reports as needed.Communicate changes to the Coordinated Point of Access via phone and email.Communicate special guest needs to the Service Coordinator.Ensure guests sign in and out appropriately.Utilize incident reports, verbal reports at shift change and/or phone communication if determined necessary.Respond to all participant and facility emergencies pursuant to established emergency protocols.Communicate effectively with other social service agencies to assist with referrals and provide information to the participants regarding other available services located within the community.Administer the shelter policies and procedures.Assist with input of participant information on various systems/computers and other filing.Assist with coordinating appointments for guests.Participate in departmental and assigned association meetings, trainings, and special events.#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
