Customer Service Representative/CSR in Columbus, OH
Listed on 2026-01-23
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Customer Service/HelpDesk
Bilingual, Customer Service Rep
Title: Customer Service Representative / CSR
Location: Columbus, OH 43219
Duration: 12 Months
Pay Rate: $19.00/- on W2
Roles and ResponsibilitiesClient Support Service Professionals handle incoming phone calls regarding various service inquiries on brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include brokerage cash management products and services, brokerage online (client website) and mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to world‑class service.
Ability to contribute in a fast‑paced, team‑oriented environment.
Aptitude to multitask and adjust quickly to change in a busy financial service center.
Preferred Criteria- College degree
- Previous contact center experience
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