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Customer Service Rep Bilingual HelpDesk/Support Customer Success Mgr./ CSM

Library Customer Service Specialist

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Columbuslibrary
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 18.01 - 23.26 USD Hourly USD 18.01 23.26 HOUR
Job Description & How to Apply Below
A local public library in Columbus is seeking a Customer Services Specialist to enhance the customer experience. This full-time role involves greeting patrons, managing accounts, resolving issues, and maintaining library operations. Ideal candidates should possess strong communication skills, knowledge of library technology, and a high school diploma. A diverse benefits package and a supportive work environment are offered to promote staff well-being and service excellence.
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