Head of Customer Success & Operations: Scale
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-01-20
Listing for:
TribeVest LLC
Full Time
position Listed on 2026-01-20
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
A growth-stage fintech company in Ohio is seeking a Head of Customer Operations to lead customer success and account management. This pivotal role involves optimizing customer experiences, driving retention, and developing scalable processes. The ideal candidate will have 5-8 years of operations leadership experience, demonstrated success in customer-facing roles, and a strong ability to build efficient systems. This position offers performance bonuses and comprehensive benefits.
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