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Public Sector Customer Success & Revenue Advocate

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Lumen
Full Time position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support, Customer Service Rep
Job Description & How to Apply Below
A leading telecommunications company seeks a Customer Engagement Advocate II in Ohio to provide sales support for complex communications products in the Public Sector. This role requires at least 3 years of customer-facing experience, strong communication skills, and effective relationship management. It involves managing post-sale activities and collaborating with multiple departments to ensure customer satisfaction. Candidates must have a solid understanding of IP products and excellent negotiation skills, along with proficiency in Salesforce and Gainsight.

Competitive compensation and benefits are offered.
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