Veterinary Receptionist

Veterinary Receptionist – Western Veterinary Partners

Worthington Woods Animal Care Center is seeking an experienced and compassionate Lead Client Service Representative (CSR) to join our exceptional team. As the first point of contact for our clients, CSRs play a critical role in creating a welcoming, supportive environment and building lasting trust in our veterinary care.

• Schedule and manage the flow of appointments.
• Provide empathetic customer service while managing a multi‑line phone system and in‑person clients.
• Process financial transactions and answer inquiries.
• Provide essential information about the services we provide.
• Assist with inquiries specific to veterinary/medical services.
• Collaborate with the clinical team to coordinate client needs.

• 3+ years of client service experience in Veterinary/Medical Reception.
• Previous veterinary experience is highly preferred.
• Proficiency in the following skills:
• Phone etiquette
• Multitasking
• Training & mentorship
• Marketing & safety initiatives

• Compensation: $16‑20 per hour, for each hour worked.
• Health package:
  Medical, dental, and vision insurance.
• Life insurance and disability.
• Employee Assistance Program.
• 401(k) options.
• Paid time off in accordance with site policy and applicable law.
• Personal pet discount.

Full‑time position with a 4‑10s schedule. Availability needed Monday‑Friday, with alternating weekends.

WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws.

WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations if you need assistance completing the application process.

Apply today!