Senior Insurance Customer Advocate – Retention & Upsell

A growing insurtech startup seeks a Senior Customer Service Representative to ensure customer satisfaction and retention. The role involves providing excellent service over the phone, resolving customer issues, and upselling insurance products. Ideal candidates have at least one year of phone-based customer service experience, excellent communication skills, and the ability to multitask. Competitive hourly pay, stock options, and unlimited PTO are offered, alongside professional development opportunities.
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