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Customer Service Rep HelpDesk/Support

Automotive BDC Specialist — Customer Engagement & Scheduling

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Feldman Automotive Group
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading automotive dealership in Columbus, Ohio is seeking a BDC Representative to enhance customer experience. In this role, you will manage incoming calls, emails, and chat inquiries with professionalism, schedule appointments, and follow up to ensure customer satisfaction. Strong communication skills and multitasking abilities are essential, along with experience in customer service. The position offers a comprehensive benefits package including medical, dental, and 401k.
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