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Customer Service Rep HelpDesk/Support

Digital Banking Support Specialist: First-Call Resolution

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Embark Recruiting Solutions
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading digital bank is seeking a Customer Service Representative to join their Digital Support Team in Columbus, OH. The representative will manage inbound communications, resolve client issues, and ensure service level agreements are met. This role requires strong communication and problem-solving skills, alongside an Associate’s Degree or equivalent experience. Ideal candidates must demonstrate flexibility and have the ability to prioritize work, ensuring a high standard of customer service across various digital channels.
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