Senior Manager, Project Delivery
Listed on 2026-01-27
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Business
Client Relationship Manager, Operations Manager -
Management
Program / Project Manager, Client Relationship Manager, Operations Manager
This is a role with Project Farma
, a Perkin Elmer company
The Manager, PF, Project Delivery is responsible for the technical performance of projects and the business development expansion of services at partner accounts. In this billable client facing role, they will identify, train, develop, coach, and mentor technical teams developing high performing project engineers and consultants. The Manager, PF, Project Delivery is responsible for client relationship management and acts as client liaison during delivery of Project Farma service engagements.
They are strategically focused and responsible for client satisfaction through project delivery while maintaining and growing client relationships.
The Manager, PF, Project Delivery will be able to identify additional opportunities to provide new and added services for the mutual benefit of the client and the organization. They will also keep abreast of market and technology trends through industry groups. Success in this role requires proven technical expertise combined with the continued development of business opportunities, advanced people and team-building skills, and a consulting mindset to deliver technical and business solutions that align with our Patient Focused and People First mindset.
All roles within Project Farma will lead with a Servant leadership mentality, exemplifying the Project Farma culture of philanthropy, teamwork, training and development and commitment to the patient as the foundation of our teams’ and partners’ long‑term success.
Essential functions of the position Site Strategy- Proactively identify client needs to foster site expansion.
- Build and maintain strong relationships with key stakeholders (e.g., client executives, decision‑makers) to secure long‑term partnerships.
- Drive site‑level business expansion and development with a strategic focus to expand services and opportunities.
- Work with Project Leads to maintain dashboards and pursue expansion opportunities.
- Own project extensions, proposal generation, and provides critical input into site RFPs.
- Actively participate in industry events to build a local network and collaborate with the Market Director to expand client portfolios and secure high‑value contracts.
- Monitor and achieve operational KPIs and targets.
- Review and populate site dashboards providing direction resulting in project health and expansion opportunities.
- Lead, oversee, and execute client project initiatives allowing for the identification of new and added services for the mutual benefit of the client and organization.
- Support, review, and analyze Business Development, Project Delivery and Team Member activities.
- Support in the development, implementation, and execution of strategic plans to meet the Project Farma business development and growth targets.
- Collaborate across Project Farma practice teams to develop solutions for joint business opportunities that meet business and client objectives.
- Monitor and manage budgets and planning needs to meet the necessary project requirements.
- Support the maintenance of new and existing client accounts, focusing on project delivery and actively seeking account growth.
- Work with client’s business/technical leadership to facilitate workflow development, project scope development and risk assessment, issue resolution and work forecasting and planning.
- Provide direction and innovation in service and/or process improvement, cost reduction and recommendations for business process optimization.
- Remain current with the latest trends in the biomanufacturing industry and implement strategies that leverage changes in the marketplace into new business opportunities.
- Thorough understanding of our target industries including how each sector works together, interdependence, emerging trends, and key challenges.
- Maintain business development data within customer relationship management (CRM) system.
- Support strategic creation of cross site / cross account business development tools creating a force multiplier impact.
- Attend and represent Project Farma at ISPE or other networking events.
- Oversee the career development and performance of the…
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