Consultant, Business Information - Retirement Solutions; Salesforce Configurator

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

The Retirement Solutions (RS) Sales Technology team is driving a bold vision: an intelligent, connected sales ecosystem where Retirement Solutions Distribution associates are empowered by real‑time insights, automation, and AI‑driven guidance
. At the center of this transformation is Salesforce
, integrated with advanced AI capabilities that anticipate needs, streamline engagement, and accelerate outcomes.

As a Business Consultant (Salesforce Configurator), you will play a pivotal role in shaping this future. This is not just a configuration role—it’s about designing and optimizing automated solutions that enhance efficiency and minimize administrative tasks, enabling teams to focus on sales while delivering a seamless, user‑friendly Salesforce experience across the Retirement Solutions Sales Distribution teams.

You will collaborate closely with stakeholders to translate business requirements into scalable Salesforce solutions that leverage automation and AI.

• Configure and maintain Salesforce to support evolving Retirement Solutions business needs.
• Partner with business teams to identify opportunities for automation and intelligent workflows.
• Act as a trusted advisor, providing insights on best practices and emerging capabilities.
• Partner with senior leaders to transform their businesses through the strategic application of people, processes, and technology.
• Participate in the planning process by identifying complexities, dependencies, and duplications.
• Demonstrate expertise in leading business process analysis/design, organizational analysis, needs assessments, and cost/benefit analysis to align solutions with  strategies.
• Consult with functional groups within Nationwide Technology and internal business clients to develop short‑ and long‑term business transformation plans.
• Serve as a process‑management contributor and consultant between business customers and the systems area for the development and implementation of business processes vaš and procedures.
• Identify critical elements of a business process that need to be managed and define criteria of performance success.
• Conduct analysis and design of organizational structures, roles, responsibilities, governance, staffing, and sourcing to support business goals.
• Provide significant contributions in executing business unit–level change.
• Conduct and lead training of customers on business, technological, societal, and environmental trends.
• Facilitate evaluation and research of new and existing products, procedures, and/or workflow needs associated with business systems.
• Develop compelling business cases, with senior management input, to accomplish business objectives.
• inyaka process that need to bring—?
• Identify, assess, and mitigate business risks associated with the current operating model and/or desired target operating models.
• Provide direction, training, and guidance for less experienced staff.
• Assign responsibility for tasks, set clear objectives, and monitor progress and results.
• Monitor project schedules and costs and develop project plans, work‑breakdown structures, and desired outcomes for overall solution delivery.
• Perform other responsibilities as assigned.

• Salesforce Administrator experience is required; you should be comfortable managing and creating workflows and configuration efforts.
• Retirement industry knowledge> is preferred and will help you understand the nuances of our business and client needs.
• Strong analytical and problem‑solving skills, with the ability to translate complex requirements into practical solutions.
• Passion for innovation and leveraging technology to drive business outcomes.
• Exceptional organizational skills
  —you’ll need to manage multiple priorities and projects effectively.
• E…