Scheduling​/Timekeeping Coordinator

Job Description

This position is responsible for timekeeper functions and schedule generation/maintenance for assigned group of employees through proficient use of workforce timekeeper and workforce scheduling applications. The incumbent utilizes excellent problem solving and customer services skills to ensure effective staff scheduling and accurate timekeeping. This position may support multiple managers and departments within assigned group. The Coordinator Incorporates a broad working knowledge of departmental, facility, region and industry practices, policies, and programs.

This position assists department managers with on-going staff education pertaining to scheduling and timekeeping processes.

We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states:
California, Connecticut, Hawaii, Illinois, New York, Pennsylvania, Rhode Island, Vermont, and Washington.

Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.

This role is a regional/facility based role and is not typically limited to an individual department. Works independently with limited supervision, acting on own initiative and direction. Typical ratio: 1 Scheduling Timekeeping Coordinator to 350 staff.

• Regularly reviews and updates payroll system entries for assigned departments, which may include entering missed punches, PTO, FMLA, premiums, etc.
• Meets all deadlines for payroll processing. Reports any discrepancies, unusual or questionable time entries to appropriate supervisors, Human Resources, or Payroll Coordinator.
• Maintains a strong and current knowledge of payroll policy and law by participating in applicable training and regularly reviewing policies.
• Obtains approval for, and documents, all additions, deletions, corrections, etc. Retains all required documentation. Works with employees and management to ensure that payroll punches are approved, documented, and recorded correctly.

• Works directly with department managers on schedule development, including defining baseline needs, skills or certifications required per shift, and number of lead or senior staff per shift.
• Releases preliminary shift template to department staff in defined time frame to allow for self scheduling.
• At close of self scheduling period, makes final changes to schedule and submits to department manager for review/approval.
• Reviews requested changes to schedule (shift swaps, PTO, etc.) for appropriateness and forwards to department manager for approval (as necessary).
• Maintains staffing and scheduling information on a daily basis.

• Clearly and concisely communicates and coordinates timekeeper and scheduling activities with managers and staff.
• Thoroughly and accurately completes all actions related to timekeeper and scheduler functions.
• Through investigation ensures accurate and effective resolution of customer concerns.
• Thoroughly and accurately uses staff scheduling systems to complete job expectations.
• Functions as a contact point for staff and manager on questions/issues related to timekeeping and scheduling applications.
• Accountable for ongoing continuing education in staff scheduling applications to stay current with new software enhancements and upgrades.

• Three years of customer service or office experience.
• Experience with computer data entry and troubleshooting.
• Experience with word processing and spreadsheets.
• Demonstrated interpersonal and problem solving skills.
• Demonstrated effective verbal and written communication skills.

• Bachelor's degree. Education must be obtained from an accredited institution. Degree will be verified.
• Experience with timekeeping processing.
• Experience with scheduling applications.
• Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
• Operate computers, telephones, office equipment, including manipulating paper requiring the ability to…