Administrative Specialist

Follow work schedule with reliable attendance and punctuality and attend meetings, staff development, and training

Multi-task, organize and prioritize assignments

Adhere to applicable company and departmental policies and procedures

Work in difficult environments, solve problems effectively, and exhibit a positive attitude

Initiate communication with supervisor when needed

Follow the guidelines, coaching, and directives provided by management to ensure consistent application of agency protocols

Receive constructive feedback from supervisor(s) and implement corrections

Follow all legal and licensing board requirements and ethical standards

Follow state, federal, and local law as they pertain to job duties and execution

Keep all client information confidential

Recruit, interview, recommend candidates for hire

Supervise, mentor, and lead staff; document progress and produce reports

Train new staff and provide ongoing training for existing staff

Evaluate, reprimand, and in conjunction with Human Resources, terminate staff

Model professional behavior and decorum

Work collaboratively with management team

Work effectively with employees and customers who may be upset or unreasonable

Set and achieve goals and initiate professional development

Assist leadership in strategic plan development and progress for agency

Office Organization & Cleanliness - The Administrative Specialist is responsible for maintaining a highly organized and impeccably clean office environment. This includes regular tidying of common areas, ensuring supplies are well-stocked and accessible, and creating a professional and inviting atmosphere for clients and visitors. Their efforts contribute significantly to the overall professional image of the center.

Arrival Routine & Dismissal Routines Traffic Pattern - Managing the flow of individuals during peak arrival and dismissal times is a critical duty. The Administrative Specialist coordinates and monitors the traffic pattern for clients, parents, and staff, ensuring a safe, efficient, and orderly process. This often involves clear communication and proactive problem-solving to prevent congestion and ensure timely transitions.

Client Attendance & Parent Communication - Accurate tracking of client attendance is paramount. The Administrative Specialist meticulously records daily attendance, notes any absences or late arrivals, and communicates promptly with parents regarding their child s presence or any related concerns. This role often serves as a primary point of contact for routine parent inquiries, fostering strong home-school partnerships.

Medication Distribution - Under the guidance of qualified personnel and adhering strictly to established protocols, the Administrative Specialist assists with the organized and accurate distribution of medication to clients. This sensitive task requires meticulous attention to detail, adherence to dosage schedules, and careful record-keeping to ensure client safety and well-being.

Health Checks & Provider Breaks - The Administrative Specialist supports the overall health and safety of the environment by assisting with routine health checks as needed. They also play a vital role in coordinating and facilitating scheduled breaks for providers, ensuring that staff receive necessary respite while maintaining continuous coverage and support for clients.

Auxiliary Team Member Behavior Support - In collaboration with the primary team, the Administrative Specialist may provide…