Receptionist, Administrative​/Clerical

Receptionist – H&R Block

Join us as a seasonal Client Service Professional / Receptionist in Columbus, OH. The role focuses on client engagement, phone support, scheduling, and office organization.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We value a high‑performing, connected culture where everyone feels they belong.

As a receptionist, you will greet clients, answer phones, match clients with the appropriate tax professional, schedule appointments, ensure client needs are met in person or virtually, and maintain office cleanliness.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, both in person, over the phone, or virtually.
• Maintain office cleanliness and resource organization with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales and marketing experience.
• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Strong multi‑tasking, organizational, and time‑management skills.
• Computer proficiency; ability to use Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, employee stock purchase plan.

We are committed to building a connected culture where trust, care, and collaboration flourish. You will be surrounded by colleagues committed to growth and support.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in all its forms, including gender, race, age, disability, religion, sexual orientation, gender identity, and veteran status.

Columbus, OH – $40,000 – $65,000 (seasonal). Full‑time.

Apply now to join H&R Block and make a meaningful impact in the community.