Operations Coordinator

Who We Are

Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago’s Loop.

We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations—including CRM, EAM, ERP, PMO, and QA—for clients in SLED, financial services, Fortune, public utility, and regular partners with Big 4 SI partners.

Operations Coordinator – Columbus, OH (Hybrid). 5+ month contract to hire (Jan 26 2026 – Jan 25 2027). Must work on W2.

• High school diploma or equivalent
• Strong written and oral communication skills
• Experience with PC Applications (Word, Excel, PowerPoint)
• Experience working within a team
• Strong interpersonal skills with a demonstrated success in providing extraordinary customer service to internal and external customers
• Ability to perform duties with limited direction

• Proficiency in WMS, client, and Lotus Notes; SAP experience preferred, not required
• Familiarity with company policies and procedures
• Basic understanding of the utility industry

• This position will provide clerical support to the Gas Operations Integration Center.
• Timely and accurate preparation of work
• Highly efficient team environment
• Effective communications
• Administrative efficiencies and improvements
• Excellent internal and external customer service

• Application, receipt, distribution, communication, and execution of permits
• One Call process
• Site readiness details
• Creation, update, and execution of WMS/client order types
• Utilization of various PC applications (Word, Excel, PowerPoint)
• E‑mail using Lotus Notes application
• Quality customer service
• Preparation of correspondence
• Cohesive teamwork
• Office administration
• Customer complaint process

Hybrid role on site Tuesday through Thursday; remote Monday and Friday.

$14.00–$25.00/hr depending on experience.

Company benefits information available upon request.

DTI is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, or any other protected characteristic under Illinois state or federal law. All qualified applicants are encouraged to apply, and employment decisions are based solely on merit, qualifications, and business needs.