Customer Service Administrator

Job Type

Full-time

Description

Love Where You Work!

At Towne Properties, we don't just build communities-we build careers. Family-owned since 1961, we've spent over 60 years creating Great Places to Live, Work, Shop & Play®. As an industry leader, we offer more than just a job-we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless. Be part of a company where people come first, and success is built together.

Position: Customer Service Administrator
Location: Columbus, OH
Pay Rate: $18- $20/hour, plus yearly bonus

Schedule: Monday - Friday 8:15am to 5pm, with occasional evening meetings (40 hours/week total)

What You'll Do as a Customer Service Administrator:

• Serve as the primary point of contact for residents and homeowners in your portfolio.
• Provide administrative support to Association Managers, including drafting correspondence, copying, and filing.
• Address customer service inquiries and provide feedback to Association Managers.
• Prepare newsletters, community mailings, and other clerical tasks.
• Communicate with Board members regarding project updates and tasks.

What We're Looking For:

• Minimum of 6 months of experience in customer service or administrative roles.
• Strong written and verbal communication skills.
• Proficiency in MS Office products.
• Experience drafting reports and business correspondence.
• The ability to thrive in a fast-paced office environment while managing challenging situations with composure and a solutions-focused approach.
• Valid driver's license, reliable vehicle, and auto-insurance.
• Willingness to undergo a drug and background check if offered the position.

Why Join Towne Properties?

• Benefits: 401(k) with company match, paid holidays, vacation days, sick, and personal time.
• Health & Wellness: Medical/Dental/Vision insurance options, and Flexible Spending Accounts.
• Professional Growth: Towne Properties is committed to promoting from within. With paid training through our Towne University program, you will be ready to advance your career!
• Inclusive Culture:
  Join a dynamic workplace built on teamwork, innovation, and mutual respect.

Join us in creating exceptional living experiences for our residents! Apply today and be a part of our enthusiastic and dedicated team.

Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.

Requirements

• 6 months of experience in customer service or administrative roles.
• Proficiency in MS Office products (Outlook, Word, Excel).

Salary Description

$18 - $20 per hour