Program Administrator
Listed on 2026-01-14
-
Administrative/Clerical
Business Administration, Business Management, Administrative Management -
Management
Business Administration, Business Management, Administrative Management
Office of Workforce Development
The Office of Workforce Development (OWD) administers several federal workforce programs and oversees a network of local Ohio Means Jobs centers, which provide free job training and other services for Ohioans looking for work and employers seeking workers. OWD also assists job seekers through , an online job matching system that brings both employers and job seekers to one easy-to-use website.
Learn more about the office by visiting the ODJFS OWD webpage.
In this position, you will be part of the team responsible for the day-to-day operations of all OWD Workforce systems, including but not limited to: , ARIES, WIET and CFIS. You will accomplish this by assisting in User Acceptance Testing (UAT) and training of the system.
You will be responsible for creating training plans for all facets of the website, ARIES, and other systems/tools.
This includes creation and updating of any Power Points, the Help Center sections, and in-person training plans.
Training can be for JFS staff (state and local), employers, K-12 staff/students, job seekers, etc.
Training sessions should be conformed to meet the requests of the audience both in content and length.
You will also be responsible for attending enhancement meetings with our vendors, the Office of Information Systems, and other stakeholders to discuss any issues discovered and then communicate them with the ADD, your supervisor and the vendor.
You will be responsible for writing up issues discovered and communicating them with the ADD, your supervisor and the vendor and then test the enhancements giving feedback as to how the systems are operating.
You will then be responsible to test the enhancements and provide feedback as to how the systems are operating.
You will lead the UAT process (with both internal and external customers & vendors) on a rotating basis.
You will also attend meetings with business groups from the Department of Rehabilitation & Correction to collect system needs for the secure version of OMJ used in the correctional facilities and update them on the progress of any enhancements and/or fixes.
Overall, you will provide internal/external stakeholders and leadership with training and updates on progress, plans for solutions and make any suggestions you feel are important to the success of the workforce systems.
Experience with federal/state employment program(s).
Know how to access and read case information.
Be persistent, thorough, detail-oriented, and well organized.
Be able to independently manage multiple assignments with overlapping due dates.
Prepare concise and accurate reports.
Ability to manage various projects while meeting deadlines.
Ability to multitask with reliable time management skills.
Possess analytical, and problem-solving skills.
Full-time; this position is overtime eligible.
HoursThe schedule for this position is Monday - Friday 7:00 a.m. and 6:00 p.m. Flex schedule may be available.
NOTICE:This position will be headquartered in an ODJFS facility in one of the following cities:
Rhodes State Office Tower – 30
E. Broad Street, Columbus OH 43215Akron Delivery Center - 172 S. Broadway St., Akron, OH 44308
Dayton Delivery Center - 6680 Poe Ave, Dayton, OH 45414
Occasional travel may include overnight stays both in and out of the state.
PN: .
The ideal candidate, at minimum, must have the following:
OPTION 1:
Completion of undergraduate core program in business administration, management science or public administration and 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position.
Option 2:
Completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file and 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position or staff position involving planning, research &/or policy/procedure development.
Option 3:
4 yrs. trg. or 4 yrs. exp. in business administration management science or public administration.
Option 4:
1 yr. exp. as Program Administrator 1, 63122.
Option 5:
Equivalent of Minimum Class Qualifications for Employment noted above.
Tips For…(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).