Sales & Marketing Coordinator - Short North

Sales & Marketing Coordinator – Short North

Compensation Type:
Hourly.

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30‑year track record as an innovator in the hospitality industry, Highgate is a trusted partner for top ownership groups and major hotel brands, providing expert guidance through all stages of the property cycle.

Le Meridien Columbus, The Joseph, Columbus, OH.

The Sales & Marketing Coordinator works within the Group/Sales/Catering departments, handling clerical and administrative duties and supporting marketing materials and basic creative tasks. The role includes building and managing room blocks, maintaining arrival details, and creating internal planning documentation to ensure seamless event and group execution. The coordinator supports the department’s revenue and guest satisfaction goals while providing attentive, courteous, and efficient service to all guests.

• Answer telephone and email messages, responding accordingly.
• Prepare and process all purchase orders for the department.
• Prepare (and balance each month‑end) accruals and overall expenditures on behalf of the department.
• Open and distribute mail as directed.
• Maintain and stay abreast of the latest computer programs/innovations (as applicable).
• File all pertinent correspondence in a timely manner.
• Type all correspondence pertaining to the department.
• Maintain adequate inventory of office supplies.
• Ensure the smooth operation of the office.
• Type and distribute meeting minutes as directed.
• Maintain trace file as needed.
• Assist in scanning, copying, faxing, and mailing.
• Greet guests, clients, and employees when necessary.
• Attend meetings and training as required by management.
• Assist the sales team with preparing proposals, generating contracts, and creating promotional materials and presentations.
• Act as the point of contact for clients, responding to questions and requests by phone and email.
• Respond in a quick, timely, and professional manner to all internal partners and external customers, delivering clear and concise communication.
• Communicate group room block details and changes for select groups to all hotel departments, coordinating customer needs with other property business and activities to ensure expectations are met and the property operates efficiently.
• Develop best practices for prospecting new banquet business using phone calls, outside sales calls, trade shows, community functions, blitzes, internet prospecting, supplier partnerships, etc.
• Monitor blocked space and sleeping room blocks, build room blocks for group business, and initiate release of blocked sleeping room blocks on cut‑off dates.
• Assist the sales team in managing calendars, important document organization, and weekly tasks; communicate guest arrival details with other departments and key partners.
• Assist with a variety of marketing administrative tasks and coordinate hotel‑led events and photoshoots.
• Design on‑property signage, print materials, and digital ads that align with brand standards.
• Produce content for digital channels, including social media graphics, email visuals, and promotional assets.
• Coordinate the marketing project calendar, including campaign timelines and approval deadlines.
• Organize photoshoots, including scheduling, shot lists, and vendor coordination.
• Plan and maintain the monthly social media calendar.
• Create and publish content across platforms, including photo/video capture and copywriting.
• Track performance metrics and identify opportunities to strengthen engagement.
• Support the development and execution of on‑property guest activations and seasonal events.
• Collaborate with operations teams to ensure activations are delivered smoothly and on brand.
• Build relationships with local partners to support collaborations and awareness.
• Maintain marketing assets, including the photo library and design templates.
• Assist with budgeting, invoices, and vendor communications as needed.

• High school diploma or…