Human Resources Assistant

At GRT Financial, we’re dedicated to helping individuals take control of their debt and regain financial confidence. Through personalized debt-resolution programs and compassionate support, our team empowers clients to reduce their financial burden and move toward a fresh start.

We believe in doing things the right way with empathy, integrity, and accountability. Every call, conversation, and decision we make helps clients feel heard, supported, and informed on their journey to financial freedom.

• Own the new hire transition process from offer acceptance through the first 90 days of employment
• Serve as the primary point of contact for new hires during pre-employment and early employment stages
• Proactively communicate with new hires via phone and email to guide them through each step of the onboarding process, including background check completion, I-9 documentation, payroll and benefits enrollment timelines, equipment shipment and setup expectations, and first-day readiness logistics
• Ensure new hires receive all necessary information for first-day training and are prepared for their start
• Ensure hiring managers are informed of incoming new hires and confirm new hires know who their supervisor is prior to start
• Coordinate with the PEO and internal teams to ensure all pre-employment and onboarding requirements are completed on schedule and in compliance with federal and state regulations
• Manage onboarding logistics, track progress, and ensure new hires receive required communications, documentation, and system access
• Maintain regular touchpoints with new employees during their first 90 days to support engagement, answer questions, and ensure a smooth transition into the organization
• Serve as a day-to-day HR contact for general employment inquiries, escalating complex matters as needed
• Maintain accurate employee records and ensure data integrity across internal systems and PEO platforms
• Support employee status changes including promotions, transfers, pay changes, and terminations, ensuring timely processing
• Assist with offboarding logistics and exit survey coordination
• Identify opportunities to improve onboarding workflows, administrative processes, and employee communications in partnership with HR leadership and the PEO
• Support HR projects, training initiatives, and policy updates as assigned
• Handle sensitive employee information with discretion and professionalism
• Maintain a thorough understanding of and compliance with all federal and state regulations, including the Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), company policies, and internal Standard Operating Procedures to ensure ethical and compliant client interactions.
• Thorough knowledge of applicable Company and departmental policies and procedures, as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
• Maintain an open line of communication with Management
• Ensure and maintain the confidentiality of all personnel, clients, and company information
• Maintain a positive and professional demeanor during all interactions with clients, fellow employees, and vendors
• Ability to accept performance feedback in a professional manner
• Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
• Other duties as assigned

At GRT Financial, our values aren’t slogans; they guide every decision we make and how we show up for our clients and one another.

Driven:
Its how we get there

• Pedal to the metal. Drive fuels greatness. Pushing yourself to be better.
• Caring:
  Its why were here.
  
  Its all about others. Walk in their shoes. Show compassion.

Teamwork:
Its having each others back.

• Achieving our goals together. Helping each other be the best. Get to the whole by the parts.

Accountability:
Its a way of life.

• Get the job done. Own it. Do what you say.

Attitude:
Its a choice we make.

• First thing you hear is a smile. Making the best of any situation. Attitude is contagious.

Adaptable:
Its how we grow.

• Change is the only constant in life. Move forward or get left behind. Bend. Dont break.

• High school diploma or…