Office Professional - FQHC

Office Professional - FQHC

Centerstone Health Services is a Federally Qualified Health Center (FQHC) Look‑Alike that serves multiple counties across south central and eastern Indiana. We are dedicated to providing affordable and accessible, high‑quality integrated healthcare to those most in need in our communities.

SUMMARY OF POSITION: Greets clients with a personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co‑occurring services. Completes scheduling and status updates of clinical staff appointments, obtains and updates client data, collects client co‑pays, answers phone calls, emails and other electronic messages efficiently, utilizes telehealth to extend care when the clinical staff and or client aren’t in the same place at the same time, and collects, fills, and organizes office documents, records and forms.

• Greets clients with a personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co‑occurring services.
• Completes scheduling and status updates of clinical staff appointments.
• Obtains and updates client data and collects co‑pays.
• Answers phone calls, emails and other electronic messages as required quickly and efficiently.
• Utilizes telehealth to extend care when the clinical staff and/or client aren’t in the same place at the same time.
• Collects, fills, and organizes office documents, records and forms.
• May cross‑train and perform duties of other support staff positions to help cover during absences, as assigned by the Office Coordinator.

• Effectively communicate via written, verbal, in‑person and virtual methods.
• Basic computer literacy skills – knowledge of Excel, Outlook, Zoom and Skype preferred.
• Strategic scheduling skills – knowledge of Avatar preferred.
• Organizational skills.
• Critical thinking skills.

• Education Level: High School Diploma or GED required.
• Years Of
  
  Experience:
  
  One to three years of administrative experience preferred.
• Required Certification/Licensure: N/A

• Standing – 20%
• Sitting – 80%
• Squatting – Occasional
• Kneeling – Occasional
• Bending – Occasional
• Driving – Occasional
• Lifting – Occasional

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Full time

$14.25 – $20.00 per hour

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403(b) retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.