Customer Engineering Manager

Forvia, a sustainable mobility technology leader

We pioneer technology for mobility experience that matter to people.

Position Summary: The Customer Engineering Manager holds responsibility for customer program engineering and technical acquisition activities across assigned OEMs.

Responsibilities:

• Build and maintain customer intimacy particularly with engineering representatives of the OEMs assigned
• Establish and maintain customer engineering budget and engineering gross costs budget per program
• Manage the Customer Engineering team hierarchically and ensure functional management of the team members (including product design engineers (PDE)
• Ensure good communication within the extended technical team, production plant, offshore development sites, and support teams as well as sub suppliers of engineering services, tooling and BOPs
• Coach & follow-up his or her team members to reach performance standards
• Ensures engineering related activities in customer programs (QCDP)
• Ensures technical concept elaboration in the framework of new business acquisitions
• Ensure product and process definition according to the technical needs including Faurecia standards
• Ensures proper and complete DV and PV according to customer specification
• Coordinate global engineering activities for customer programs and acquisitions
• Is the contact person for the OEMs assigned globally
• Ensure together with Product Line, Technology Engineering and Design line, that programs are properly staffed with qualified engineers
• Ensures the involvement of the engineering departments for product innovation, intellectual property protection and new technology transfer and deployment
• Participates in development of organizational objectives, plans and policies
• The supervisory responsibilities include interviewing and hiring new employees, conducting performance reviews, planning and directing work, disciplining employees, motivating and educating subordinates, guiding and supporting employees in their professional development and other leadership responsibilities
• All program-related duties need to be accomplished within the requirements of the Faurecia Program Management System.
• Capitalize experience on the development through lessons learned process
• Supports the competencies development of the Customer Engineering members and their career development
• Responsible for conducting his or her job within the Faurecia standards
• Support the leadership and commitment from top management according to the Group environmental policy and Group Quality Policy
• Propose continuous improvement ideas in business efficiency and cost reduction
• Capitalizes on knowledge and shares best practices / lessons learned across organization and within the site
• Commitment to the highest ethical standards and adherence to:
  • Faurecia Group Code of Ethics
  • Faurecia Group Code of Management
  • Faurecia Group Environmental Policy
  • Faurecia Group Quality Policy

• For ISO 14001 and iso 45001 HSE management system please consult the responsibilities and authorities in the NAO library document: NAO-C-LSE-5802 Authority & Responsibility Matrix HSE Management System

• All other duties as assigned by the company

Position Specifications

Authorities:

• Authority to manage the Customer Engineering team hierarchically and ensure functional management of the team members (including Product Development Leaders (PDL), Senior Product Design Engineers (SPDE) and Program Engineers (PE)
• Review document NAO-C-LSE-5802 Authority and Responsibility Matrix, to consult responsibilities and authority in the HSE Management System.

Education / Experience:

• Bachelor or master’s degree in engineering and Business / Management is preferred
• Minimum 15 years of automotive product development / manufacturing engineering experience is suggested

Knowledge /

Skills:

• Strong oral and written communication skills
  • Ability to communicate efficiently with all levels of management, co-workers and subordinates.
• Strong conflict management skills
  • Ability to resolve conflicts and build effective teams is required

• At Forvia, you will find an engaging and dynamic environment…