Columbus Wig Sales Associate

Wig Sales Associate

A Wig Sales Associate plays a key role in helping customers choose the right wig based on their needs, style preferences, and comfort. This role requires strong product knowledge, customer service skills, and attention to detail.

• Customer Consultation – Assist customers in selecting wigs based on their face shape, skin tone, lifestyle, and personal preferences.
• Product Knowledge – Stay updated on different wig types (synthetic, human hair, lace front, etc.), cap constructions, and styling techniques.
• Sales & Upselling – Promote wig care products and accessories to enhance customer experience.
• Fitting & Styling Assistance – Help customers try on wigs, adjust fit, and provide basic styling advice.
• Education & Care Guidance – Teach customers proper wig maintenance, storage, and handling for longevity.
• Inventory Management – Restock wigs, track sales, and ensure proper organization of display units.
• Sanitation & Hygiene – Maintain clean try-on areas, sanitize wigs, and follow hygiene protocols.
• Handling Transactions – Process payments, manage returns/exchanges, and ensure a smooth checkout experience.
• Customer Service & Follow-up – Provide excellent service to encourage repeat business and build customer loyalty.
• Social Media & Marketing (Optional) – Engage with customers online through promotions, tutorials, or live demonstrations if required.

• Wig expertise – Understanding different wig materials, styles, and care techniques.
• Customer Service – Friendly, patient, and able to assist diverse clients.
• Sales & Persuasion – Ability to recommend and upsell products while maintaining customer trust.
• Attention to Detail – Ensuring proper fit, style, and product presentation.
• Basic Styling Skills – Knowledge of cutting, trimming, or curling wigs is a plus.
• Communication Skills – Clear explanations and recommendations for customers.
• Problem-Solving – Quickly resolving customer concerns about fit, comfort, or maintenance.
• Time Management – Balancing multiple customers and tasks efficiently.
• Organizational Skills – Keeping track of inventory and maintaining a neat store layout.
• Physical Stamina – Ability to stand for long hours and occasionally lift product boxes.
• Languages – English, Spanish, Portuguese (preferable).

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industry: Retail
• Location:
  
  Columbus, GA
• Salary: $55,000–$110,000