Assistant General Manager

Assistant General Manager – Krystal Restaurants LLC

Location:

Columbus, GA

Salary: $43,888.00—$83,216.00

Job type:
Full‑time | Seniority level:
Mid‑Senior | Industry: Restaurants | Job function:
Management & Manufacturing

We are looking for a dedicated Assistant General Manager to lead our restaurant team, delivering WOW service to guests while managing day‑to‑day operations.

• Create a great energy in the restaurant and set the team up for success
• Empower the team through the “Yes I Can” mindset
• Communicate effectively and engage the team in regular huddles
• Coach and motivate Shift Leaders and crew members
• Recruit and develop top‑grade talent
• Demonstrate commitment to goals and inspire others to deliver excellent performance
• Recognize the team with U‑Rock and Fresh, Friendly and Fast tools
• Serve those you lead through behaviors, actions and decisions

• Serve as a role model to create memorable guest experiences
• Coach WOW service and create a welcoming work environment
• Take actions to solve and celebrate guest feedback
• Regularly observe the team and operations from the guest perspective and coach accordingly

• Support the RGM’s efforts in the community with local marketing and events
• Support company‑wide promotions, product launches and samplings
• Help the team execute local promotions

• Execute Krystal 9 operating systems
• Assist in developing sales forecasts and schedules to ensure quality, service and cleanliness standards are met
• Monitor business metrics: previous‑day numbers, schedules, cash shortages, and HACCP logs
• Review inventory efficiencies to create product (truck) orders
• Evaluate food costs and control inventory; conduct daily and weekly counts
• Implement and follow up on operational and financial action plans
• Analyze sales and labor results throughout and after each shift
• Maintain brand operating standards for product procedures, cleanliness and service expectations

• Ensure compliance with health, safety, cleanliness, security and fire policies and regulations
• Identify problems and troubleshoot restaurant equipment at a high level

• Excellent people leadership and guest service skills
• Ability to work in a fast‑paced environment
• Effective communication with guests, team members and higher‑level restaurant leaders
• Resolve issues in compliance with Krystal standards
• Available to work all shifts, weekends and holidays

• High school diploma or equivalent
• Minimum of 1–2 years of management experience

• Lift up to 50 pounds frequently to move objects
• Carry products/boxes no more than 50 pounds
• Consistently handle product preparation
• Kneel and follow proper lifting procedures
• Lift for product preparation, stocking and inventory