Instructional Designer

Description

For over two decades, Aspirion has delivered market‑leading revenue cycle services. We specialize in collecting challenging payments from third‑party payers, focusing on complex denials, aged accounts receivable, motor vehicle accidents, workers’ compensation, Veterans Affairs, and out‑of‑state Medicaid.

At the core of our success is our highly valued team of over 1,400 teammates, guided by the principle that “Our teammates are the foundation of our success.” United by a shared commitment to client excellence, we aim to consistently provide the highest revenue yield in the shortest possible time.

We are committed to creating a results‑oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming part of an industry‑leading team, where you will engage with innovative technology, collaborate with a diverse and talented group, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.

We're seeking an experienced Instructional Designer who builds, develops, and implements key learning programs across all Aspirion service lines. This role enhances existing training and creates new learning interventions to support teammate education and organizational growth. As a key member of the Learning & Development team, the Instructional Designer drives impactful learning initiatives that align with Aspirion’s strategic goals.

• Consistently demonstrates Aspirion’s Values
• Provide world‑class instructional design skills to support design and development of customer‑specific learning programs and technology implementations
• Work directly with process and system SMEs to identify learning objectives and translate into learning content that supports learning needs
• Develop course outlines and design documents; create scripts and storyboards for various delivery methods for our organizations
• Independently lead design and development projects including regular meetings with all stakeholders and consistent communication of status and implementation updates
• Proactively recommend continuous improvement changes within existing learning programs that support Aspirion’s KPIs and business initiatives
• Collaborate with Learning & Development (L&D) partners to support department deliverables and KPIs
• Present course design and materials to all stakeholder levels and incorporate feedback
• Validate, deliver, and evaluate the final training program and/or job performance product
• Ensure that the courses meet documented learning objectives and make necessary adjustments
• Design and develop learning effectiveness measures for service line training programs
• Recommend appropriate learning strategies based on business priorities, department objectives, and learner needs
• Facilitate Learning Intake process to uncover organizational training needs and develop learning proposals
• Other duties as assigned

• Demonstrated advanced expertise with Microsoft Office Suite (e.g., MS PowerPoint, MS Word, MS Excel, Teams, SharePoint, etc.)
• Demonstrated experience designing and supporting virtual/online ILT programs via Microsoft Teams, Zoom, Web Ex, etc.
• Strong attention to detail with ability to organize and manage multiple priorities and projects, work to tight time frames and achieve exceptional outcomes
• Exceptional presentation and facilitation skills, along with strong written communication acumen to varying leadership levels
• Proven ability to use a consultative approach and persuasive communication with stakeholders
• Strong organizational, project management, and multi‑tasking skills with the ability to manage and prioritize concurrent learning projects
• Self‑motivated with resilient leadership skills and the proven ability to independently perform effectively
• Comfort working in a fast‑paced and constantly evolving remote environment
• Proficient knowledge of software needed for Instructional Design and content development (e.g., Articulate
  360 suite, Adobe Captivate, iSpring, Camtasia, Canva,…