Front Desk Receptionist

Overview

Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the state of Georgia while providing clinical, surgical, and imaging services to our patients. We are seeking qualified individuals to join our team and provide exceptional patient care. This is a part‑time position reporting to the Front Desk Operations Manager.

This role is based primarily at region 16 clinic locations and is subject to change based on coverage, business needs, and ASC operating hours.

Under general supervision of a licensed provider, as a Front Desk Receptionist, you will be comfortable seeing and handling blood and perform clinical duties on the ASC (ambulatory surgery center) side in addition to clerical duties. We are seeking motivated individuals who demonstrate excellent communication skills, the ability to problem-solve, and the capacity to multitask in a fast-paced practice. You will gain knowledge of organization policies and procedures in support of the department.

Columbus, GA — Tuesday, Thursday, Friday 8:00 am–5:00 pm and every other Monday 8:00 am–5:00 pm.

• Communicating directly with patients and addressing their needs
• Greeting patients: check-in, collect copay, verify insurance, prepare charts
• Checking out patients: scheduling, referrals, and verifying prescriptions based on individual needs
• Assisting patients to their vehicle when necessary
• Effectively processing messages between patients and administration or other medical offices
• Reporting to the office manager and/or practice administrator

• Must be willing to travel to other locations
• Must be willing to assist in the Ambulatory Surgery Centers
• Must be able to lift 45 pounds
• Must be responsive and comfortable with seeing and handling blood
• Detail-oriented

• Willingness to cross-train on all other clinical responsibilities
• 1-year clinical experience preferred
• Experience using eClinical
  
  Works or other EHR system preferred
• Bachelor's Degree preferred, or equivalent combination of education, training, and experience