Zone Team Leader

Join to apply for the Zone Team Leader role at Ollie's Bargain Outlet, Inc.

Ollie’s Core Values
: BE A TEAM PLAYER – Associates are expected to be supportive and work together.
BE CARING – Treat others with courtesy, dignity, and respect.
BE VALUE OBSESSED – Live the “good stuff cheap” mindset.
BE COMMITTED – Operate with grit, passion, tenacity, and action.
BE GROWING – Get better every day.
BE REAL – Be honest, transparent, genuine, trustworthy, and sincere.

Ollie's Associate Benefits

• Medical, Dental, Vision, and RX coverage begins after 90 days of employment.

• 401(k) with generous company match and immediate vesting.

• Strong career growth & talent‑development culture.

• 20% associate discount on all Ollie’s purchases.

• Vast array of voluntary benefits.

The Zone Team Leader (ZTL) provides guidance and direction for the successful operation of a specific zone on the store’s retail sales floor. The ZTL oversees a team passionate about merchandising and selling, ensuring an outstanding associate and customer experience.

• Execute established procedures for the assigned store zone, including merchandising, power‑aisle compliance, GVC/Ollie’s Follies, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Maintain store standards, Ops Center compliance, seasonal transition planning, inventory processes, and company programs.
• Oversee the Door‑to‑Floor process to ensure merchandise is planned, received, and stocked properly.
• Supervise associates within the assigned zone and ensure daily tasks are performed productively.
• Maintain customer service standards that meet company expectations.
• Schedule and staff for effective unload/processing of merchandise to the sales floor.
• Communicate company directives and programs and ensure follow‑up items are completed accurately and timely.
• Perform all functions required to open and close the store when needed.
• Complete any additional responsibilities and/or duties as assigned.

• High School diploma or equivalent required.
• Minimum of two years of retail experience in a supervisory role within a mid‑size to large retail or service‑oriented business.
• Ability to work on site/in person evenings, weekends, and holidays on a regular basis.
• Ability to read, write, and speak English.
• Ability to exercise sound judgment, preserve confidentiality, and exercise accuracy and attention to detail.
• Ability to organize and prioritize a variety of tasks within strict time frames and deadlines.
• Knowledge of industry terms and processes.
• Outstanding interpersonal and listening skills.

• Lift and carry up to 50 pounds; push and pull up to 35 pounds; stand for extended periods; bend and twist frequently; grip, reach, and pinch arms and hands frequently; squat, kneel, balance, and climb occasionally; maintain constant alertness and safe manner.
• Operate a motor vehicle and possess a valid state‑issued license.

Ollie’s is an equal‑opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.