Volunteer Services and Community Outreach Manager, Hospice

Overview

Volunteer Services and Community Outreach Manager

Location:

Columbia, MD
Job
Remote/Virtual Position: NO
Coverage Area:
Columbia, MD

Salary: 65K - 90K

Schedule:

M - F / 8:00 AM - 5:00 PM

Offer Based on Years of Experience

Reimagine Your Career in Hospice

Caring for others is more than what you do — it’s who you are. At Accent Care, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.

We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

• Bachelor’s Degree, preferred
• Psychosocial board-certification or licensure, preferred
• 2+ years previous experience as a professional or volunteer in healthcare, human services or similar agency
• 2+ years management or supervisory experience, preferred
• Ability to coordinate, supervise and evaluate volunteer services
• Experience in community outreach, marketing or business development, preferred

• Responsible for development of Volunteer Strategic Plan to ensure compliance with conditions of participation in conjunction with the strategic vision of the program site
• Collaborate with Executive Director and Patient Experience leadership team
• Participate on committees, community boards, and identify unmet community needs to support the site’s Volunteer Strategic Plan
• Attend Interdisciplinary Team meetings and participate in the development and review of the plan of care for patients and their families
• Create and maintain a “Speaker’s Bureau” to further establish the program site’s presence in the community
• Collaborate with the site’s Community Educator
• Participate in the overall growth strategy of the site, including community outreach efforts
• Review new admissions, assign volunteers and provide the necessary information both verbally and written
• Maintain regular contact with patient & family support volunteers to discuss volunteers' interactions, assess working relationship with other team members, keep volunteers informed of changes in the patient's condition and plan of care, encourage timely documentation, offer support to, and provide additional information and resources to volunteers as needed

Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being.

Our benefits include:

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first Accent Care-branded scrubs for patient-facing employees
• And more!

Come As You Are

• At Accent Care, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.