Retail Sales Associate - Part Time

Overview

At Curaleaf, we’re redefining the cannabis industry with a commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in medical and adult-use markets. Join a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change.

Shift Availability: 20 - 25 hours per week
Locations and

Hours:

Monday - Sunday 10:00 am - 6:00 pm, Monday - Sunday 11:00 am - 7:00 pm, Weekends, Holidays, and Closing Shifts
Hourly Pay Rate: $17.00/hr
Location: 7090 Deepage Dr, Columbia, MD 21045

About the Role:

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for customers, helping them explore our cannabis products and delivering top-tier service with every interaction. You’ll create a welcoming, informative, inclusive, and engaging experience, helping guests explore products and find the right fit for their needs. If you’re passionate about cannabis, enjoy working with people, and thrive in a fast-paced retail environment, this is the place for you.

What You’ll Do:

• Customer Experience & Teamwork
• Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
• Build genuine connections with customers, ask thoughtful questions, and offer personalized product advice.
• Address concerns professionally and resolve issues to ensure customer satisfaction.
• Encourage loyalty by signing guests up for rewards programs.
• Work with your team to maintain a respectful, inclusive, and upbeat atmosphere.
• Operations & Store Standards
• Open and close the store, handle cash, and follow procedures and regulations.
• Check IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and stocked from the sales floor to the backroom.
• Support inventory tasks like restocking, fulfilling online orders, and counting products.
• Meet daily sales goals by upselling, building trust, and using product knowledge.
• Highlight deals and complementary items at checkout to boost customer satisfaction.
• Stay on top of promotions and product updates for a seamless experience.
• Stay adaptable in a fast-paced retail environment and take on extra duties as needed to support the team.
• What You’ll Bring
• A high school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role with strong service focus.
• Minimum 6 months of experience using POS systems and handling cash accurately.
• Ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills and the ability to connect with customers and team members.
• Strong multitasking abilities and the agility to shift priorities as needed.
• Comfort with technology and a willingness to learn new tools for daily operations and customer engagement.
• Solid time management and organizational skills.
• De-escalation skills and a calm, solution-oriented approach to customer concerns.
• Basic math and computer proficiency to support transactions and reporting.
• Positive, proactive mindset for resolving issues and delivering a great guest experience.
• Strong conflict resolution skills and composure under pressure.
• Initiative and a team-first attitude to support store leadership and overall success.
• A natural ability to build rapport and lasting customer relationships.
• A collaborative spirit and ability to work well within a team.

Even Better If You Have

• Background in a sales role with KPI tracking and meeting sales targets.
• Familiarity with e-commerce systems and order fulfillment processes.
• Previous experience in a regulated retail setting.

Physical Requirements

The role requires standing, walking, speaking, and other activities described as typical for a retail position, with ability to lift up to 25 pounds routinely and up to 50 pounds occasionally. Vision requirements include close vision (20 inches or less).

What We Offer:

• Competitive pay and benefits (Health, Dental, Vision)
• Generous PTO and parental leave
• Life/AD&D Insurance, Short- and Long-Term Disability
• Community involvement initiatives
• Employee referral bonuses and product discounts

Not all benefits listed above are available to all employees at all locations.

Equal Opportunity Curaleaf is an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, or other protected status as required by applicable law. We provide reasonable accommodation to participate in the job application or interview process and to perform essential job functions. Please contact us to request accommodation.