Retail Footwear Operations Lead

Join to apply for the Retail Footwear Operations Lead role at DICK'S Sporting Goods
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At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

The Retail Footwear Operations Lead is responsible for directing workflow and overseeing the daily operations in the shipping/receiving area and for general maintenance throughout the store under the direction of the Sales Support Manager. The job duties and responsibilities of this role include the following:

• Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures and that the department area is organized and maintained so that back stock merchandise is easily accessible. Ensure that all other Freight Flow processes are executed, including transfers, RTVs, claims, key recs, misdirected freight processing, etc.
• Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring the freight flow process. Also, help communicate information to department associates regarding Company initiatives, programs, promotions, etc., and train new and current associates on freight flow procedures as needed.
• Assist the store management team with general supervision in the store in accordance with Company policies and procedures, including carrying keys to open and close the store, performing Front End and Cash Office functions.
• Engage in behaviors that are in line with the Company's customer service and selling program, thus providing all customers with an outstanding store experience.
• Maintaining Company loss prevention standards and controls in the Department.
• Perform other tasks as assigned by management.

• Prior shipping/receiving experience preferred
• Customer-service oriented
• Execution skills
• Ability to work effectively in a team environment
• Strong detail orientation

Targeted Pay Range: $19.00 - $27.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit

Seniority level:
Entry level

Employment type:

Full-time

Job function:
Management and Manufacturing

Industries:
Manufacturing, Retail, and Sporting Goods Manufacturing