Quality Assurance Lead

Overview

Frequentis USA Inc. is dedicated to creating a safer world. With over 75 years of experience, Frequentis understands that controllers in safety-critical situations encounter new challenges daily. Our mission is to develop and market highly reliable, optimized, custom-tailored, and user-centric communication and information systems for mission-critical solutions. As an industry leader in voice communication data information systems, we create a safer world through integration, digitalization, and automation while maintaining world-class safety standards.

We proudly serve many U.S. government agencies including the FAA, DoD, and NASA. Safety as our number one priority pushes us to constantly learn about the ever-changing needs in safety-critical environments to deliver innovative solutions.

• Own and continuously evolve the company’s QMS to meet customer requirements and relevant industry standards (e.g., ISO 9001, AS 9000)
• Ensure robust implementation, documentation, and maintenance of all quality policies, procedures, and controls.
• Oversee process control activities, ensuring accurate and timely execution, analysis, and reporting.
• Monitor key quality metrics and prepare reports for senior management
• Maintain robust document control systems to support compliance and traceability
• Ensure adherence to regulatory, internal, and customer-specific quality requirements.
• Lead internal and external audits, manage certification cycles, and coordinate corrective and preventive actions.
• Champion continuous improvement and foster knowledge sharing

• At least 5 years of experience in quality management in accordance with ISO 9001.
• Experience in process management within technology-driven environments, including process definition, control, and improvement
• Hands-on experience working with highly complex products or systems, with a strong practical involvement in day-to-day quality activities
• Experience with non-conforming material disposition processes a definite plus.
• Knowledge and/or experience in DOD, FAA and NASA hardware manufacturing preferred.
• A strong knowledge of process controls, FMEA, Continuous Improvement, and experience with vendor management.
• BS degree in an applicable discipline or equivalent experience with 8 years directly related experience.
• Knowledge of customer base including quality standards and personal computers.
• Working knowledge of Quality Assurance systems including inspection, process control, non-conforming material, and contract conformance.
• Familiarity with ISO 9001 and AS 9000
• Software Quality Assurance or Reliability Assurance knowledge a plus.
• Ability to analyze manufacturing and Quality System processes, determine root cause and corrective action, and assess effectiveness of corrective actions.
• Ability to interface effectively with contracts, design, manufacturing, and inspection teams.
• Working knowledge of Microsoft Office; capable of producing spreadsheets in Excel and merging information into PowerPoint.
• Ideal candidate will research and resolve problems related to electronic inspection, production, procurement, and configuration inspection acceptance issues using company databases.
• Inspection system knowledge is an asset.
• Proven track record of problem resolution and ability to explain how the solution was arrived at.

• Medical, Dental, and Vision Insurance
• Health Savings Accounts
• Competitive 401(k) Plan with company match and immediate vesting
• Employee Life Insurance & AD&D
• Company-paid Short-Term and Long-Term Disability Insurance
• Employee Assistance Program
• Generous holidays, including a full week off from December 25 to January 1
• PTO that scales with tenure and sick leave
• Company-sponsored team-building activities to boost morale and productivity

TRUST-BASED
MODERN MENTORING TRAININGS
WORKING HOURS
IT-EQUIPMENT PROGRAM