Account Manager​/Project Manager

Overview

Summary A successful Controls Project Manager is responsible for managing customer expectations and delivering the margin goals of a variety of assigned projects. As a member of the ACES Controls Team, a Controls Project Manager supports the ACES mission to deliver exceptional customer service throughout the sale and execution of projects involving HVAC equipment, building automation, and mechanical contracting services. This individual will also be tasked with aiding in identifying negotiated ACES Controls projects that can achieve client environmental, operational, financial, and people goals.

• Coordinates the estimating, design and implementation of comfort control and energy saving projects involving equipment replacement, energy management systems, or negotiated mechanical contracts.
• Responsible for the execution and financial deliverables of all individually assigned projects.
• Manages multiple projects regularly.
• Engages with the contract teams associated with each project to establish rapport with all affected firms. Seeks to understand the individual impact of each firm on the success of ACES Controls.
• Attends and/or initiates coordination meetings with all pertinent trades.
• Validates the engineered bill of material costs on controls projects and reviews equipment submittals to understand the associated coordination between equipment and controls contracts.
• Responsible for vendor bidding, review, and contract award.
• Reviews contract documents and conducts job surveys. Provides schedule and site constraint direction and support to other team members. Resolves deviations in scope with the client in a manner that delivers exceptional service.
• Maintains customer satisfaction by regularly investigating concerns, implementing corrective action, and positive communication.
• Flexibility to work outside normal work hours/weekends, as required.
• Works effectively in a team environment of various ACES sales and operations divisions to expand contract opportunities and convert leads into opportunities.
• Assists in cultivating existing client relationships and site opportunities to develop projects.
• Develops a general working knowledge of all ACES offerings.
• Must be committed to operating within the ACES safety protocols.
• Assists with the collection of Accounts Receivable as needed.

This position has no supervisory responsibilities.

• Requires a Bachelor's Degree in a technical or business related field and/or a combination of five years of experience in project management in the HVAC industry preferred.
• Must possess excellent organizational skills and ability to prioritize multiple projects and tasks to meet competing deadlines.
• Excellent oral/written communication skills.
• Excellent customer relation and presentation skills. Must have basic PC experience in Windows environment, working knowledge of Microsoft Office (Word, Excel, and Outlook).
• Ability to travel within a defined region at least 50% of the time, overnight travel is not typical.
• Ability to function independently and deliver results.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel;

reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Human resources retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by the president or human resources will be subject to disciplinary action up to and including termination.