Administration - Manager Duty

Overview

Columbia Association, headquartered in Howard County, Maryland, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia, Maryland, all thanks to the efforts of our remarkable team members. If you share in our passion for teamwork and our vision, we want you to fast‑forward your career with us at Columbia Association.

Manager on Duty for the Columbia Ice Rink will oversee day‑to‑day operations of the facility to ensure that members, guests and prospects receive the best quality and personalized club experience. Key duties include leading, directing and training coworkers on daily operations; processing transactions; conducting brief shift meetings; maintaining operation at the front desk; and providing exceptional customer service.

At least three years of work experience in a comparable position, or equivalent education. Knowledge of Columbia Association’s Mission, Vision, Values and Brand standards is required.

• Member service and satisfaction skills
• Proven leadership/management skills
• Excellent multitasking skills
• Demonstrated problem‑solving skills
• Proactive and positive attitude
• Interest in fitness
• History of reliability
• Proficiency in Microsoft Office programs such as Excel, Outlook, Word and Publisher

The pay rate for this position is from $17.25–$18.75 per hour. Part‑time benefits include a free Fit & Play membership, wellness benefits with perks and some paid leave. Full‑time benefits include medical, dental, vision, life insurance, 401(k), a free Fit & Play membership, wellness benefits with perks and paid leave.

Columbia Association is an equal employment opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military/veteran status, or any other characteristic protected by local, state or federal law.

EOE/ADA. We encourage applications from candidates who can contribute to the diversity of our organization. Over and above non‑discrimination, CA’s mission includes engaging our diverse community and meeting the evolving needs of a dynamic and inclusive community. That’s why we welcome folks of diverse or marginalized backgrounds and abilities to apply to become part of the CA team.