Information Systems System Administrator

Job Type:
Exempt, Full-Time

Duration of role:
Permanent

Number of Positions: 1

Report to: IS Technical Manager

Location:
Columbia, MD

About Us

At Tate, we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors, for over 60 years. With revenues of over $420m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering to craft solutions, by working collaboratively with clients as a trusted partner.

Tate continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate's world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact.

We are excited to potentially welcome you as part of our team as we continue to grow on a worldwide scale.

About the Role

The IS Systems Administrator will work alongside IS Technical Support and IS Systems Infrastructure Engineers to support, maintain, and optimize the company's core IT infrastructure. You will ensure that systems and processes operate efficiently, securely, and in compliance with industry and company standards, while acting as a technical escalation point for the support team.

What You'll Do

• Act as primary escalation points for support desk issues relating to core infrastructure.
• Perform day-to-day systems administration, maintenance, troubleshooting, and break-fix support.
• Monitor systems, implement updates, and maintain operational compliance with departmental and industry standards.
• Plan and implement improvements to IT systems and services.
• Perform regular system checks, backups, restores, and document changes according to company standards.
• Mentor and support other IS Technical Support staff.
• Ensure IT environments meet compliance, security, and Health & Safety requirements.
• Promote best practices and usage of IS tools across the business.

Additional Expectations

• Some out-of-hours support may be required.
• Undertake any training provided by the organization.
• Be flexible in challenges and changes, and support other reasonable duties as requested.
• Serve as an ambassador for the IS department, actively promoting IT tools and standards.
• Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.
• Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.
• Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.
• Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.

What You'll Bring

• 3+ years' experience in a similar IT support/admin role.
• Strong knowledge of Windows Server ), Active Directory, O365 (SharePoint, One Drive), networking fundamentals, print/file services, anti-virus management, and backup/restore processes.
• Understanding of systems patching, vulnerability management, and security fundamentals.
• Basic experience with terminal services and/or Citrix.
• Excellent communication, time management, and team-work skills.
• Experience with Power Shell, VBA, or VBScript scripting.
• Advanced Windows Server administration.
• Knowledge of Microsoft SQL (DBA or T-SQL).
• Advanced Citrix or Windows Terminal Services experience.
• Exposure to cloud platforms (Azure, AWS).
• Backend web technologies knowledge.

What You'll Get

• Pay range: $80,000 to $95,000 USD. This role is eligible for a discretionary bonus.
• Career Scope and Advancement:
  As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.
• World of Wellness Philosophy:
  We empower you to take charge of your health and well-being. You'll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a "Health Advocate." We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.
• Corporate Social Responsibility:
  Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world.
• Skills…