Salesforce Supervisor; IT Systems Technical Specialist Supervisor

If you have ever taken a flight from BWI Thurgood Marshall Airport; renewed your Maryland driver's license; traveled to an Orioles game on the Light Rail; embarked on a cruise from the Port of Baltimore; received roadside assistance from CHART Emergency Patrol; reduced your commute time by using one of Maryland’s toll roads then you have experienced some of the superb services provided by the Maryland Department of Transportation (MDOT).

MDOT has various careers for people of all experiences, backgrounds, and abilities who come together to contribute to one mission—connecting our customers to life’s opportunities. Join us in serving our Maryland residents, visitors, and businesses!

• Providing Salesforce guidance to business analysts to ensure requirements are understood using user stories
• Planning and designing  system architecture
• Developing and demonstrating new or enhanced systems or applications
• Creating, defining, and implementing technical best practices and standards while collaborating with internal and external stakeholders and team members to build solutions
• Assisting with planning, designing, developing, modifying, training, and supporting other computer programs and applications
• Evaluating IT project requests
• Training, assigning, reviewing, and correcting work of other Salesforce Administrators and Developers
• Providing system administrator support to include Cornerstone Learning Management System and PULSE

Education: Bachelor's degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems, or other information technology-related field to include coursework in application, communication, database or operating systems software technology.

Experience: Four (4) years of experience designing, developing, testing, implementing, and maintaining application, communication, database or operating systems software.

• Two (2) years of this experience must include experience in Salesforce Lightning Development.

• Salesforce Certified Advanced Administrator
• Salesforce Certified Application Architect
• Salesforce Platform Developer II
• Experience managing a version control solution i.e., Bitbucket

• Thirty credit hours from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems, or other information technology-related field to include coursework in application, communication, database or operating systems software technology may be substituted for the required education.
• An additional year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software may be substituted for the required education.
• Experience operating multipurpose, multi-tasking computer systems; or scheduling, controlling input and output or maintaining a tape library to process data on multipurpose, multi-tasking computer systems; or evaluating, implementing and maintaining microcomputer hardware and software; or converting data from project specifications by writing program code using third generation or other generally accepted computer programming languages may be substituted for high school on a year-for-year basis.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

Eligible applicants may be subject to a background investigation under federal or state laws regulations. A conviction is not an automatic disqualification to employment. Erroneous, misleading or fraudulent information on an application is sufficient grounds for rejection from the hiring process, removal from the list of eligible, withdrawal of an offer for employment or immediate discharge.

TO APPLY: You must complete an MDOT employment application…