IT Field Support Specialist Security Clearance

Position: IT Field Support Specialist with Security Clearance
IT Field Support Specialist – Imaging
Location – Columbia, MD

Job Description:

• Utilizes MDT servers to deploy latest computer image to new and recycled computers

• Fulfills equipment requests for newly imaged workstations according to daily work priorities

• Configures computers, communications devices and peripheral equipment

• Trains site personnel in proper use of imaging tools

• Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
• Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
• Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
• Ensures image benches are operational. If operational status is lost alert proper management team.

REQUIRED:

The individual to be able to drive a company vehicle. Required Skills, Experience, and

Education:

• Minimum education and experience level:
High school/GED and four (4) years of experience

• 8570 Certification - Preferred Security +
• Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches

• Demonstrated ability to read and understand technical manuals and schematics

• Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)

• Able to manage time and priorities effectively

• Able to work efficiently with minimal supervision

• Proficient in working with end-users remotely

• Demonstrated expertise in Microsoft Windows 7 and 10

• Familiar with Active Directory security and policies

• Excellent analytical and problem-solving skills

• Must be able to drive company vehicle

• Must be available to work an 8-hour shift between the hours of 6am-6pm, as determined by management