Customer Solution Architect

About Us

eSimplicity is a modern digital services company that works across government, partnering with our clients to improve the lives and ensure the security of all Americans—from soldiers and veterans to kids and the elderly—and defend national interests on the battlefield. Our engineers, designers and strategists cut through complexity to create intuitive products and services that equip Federal agencies with solutions to courageously transform today for a better tomorrow for all Americans.

Full‑time

We’re seeking a passionate Solution Architect experienced in system architecture with an emphasis on AI adoption, governance, scalability, and efficiency. This customer‑solution SME is an enthusiastic advocate driven to help our teams and customers deliver better and faster business outcomes.

• Identifies and owns entire technical solution requirements in the development of enterprise‑wide data‑driven information systems.
• Creates specific technical design, product and vendor selection, application, and technical architectures.
• Provides subject matter expertise on applicable technologies and platforms and leads the decision process to identify the best options.
• Serves as the owner of complex technology implementations, continually reengineering and refactoring to ensure the simplest and most elegant system possible to accomplish the desired need.
• Ensures strategic alignment of technical design and architecture to meet business growth and direction and stays on top of emerging technologies.
• Contributes to the development and management of product roadmaps, backlogs, and measurable success criteria, and writes user stories.
• Enhances and maintains a systems/solutions architecture for a large data processing and reporting system of systems that supports continued growth and modernization of current data repositories and a growing pool of internal/external stakeholders.
• Develops and designs complex solutions through collaboration across a variety of data‑centric applications and/or Big‑Data cloud architectures.
• Develops solutions on an Agile framework and utilizes modern automation strategies such as Analytic Ops, Data Ops, and Dev Sec Ops  hyper‑automation methodologies.
• Spearheads continuous innovations and improvements, acting as a cultural leader for the project and/or program (e.g., Advocate for Consumer‑Driven Engineering).
• Acts as the final tier SME for assigned responsible areas.
• Collaborates closely with the program Chief Architect; may augment roles as Deputy Chief Architect for the program with respect to AI implementation and adoption.
• Leads and manages individuals and teams, providing people‑management support through coaching/mentoring, 1:1 meetings, and fostering career growth.
• Understands and configures enterprise‑grade platforms—especially those involving AI feature management (MCP, A2A), governance, or model orchestration—ensuring reliability, performance, and scalability.
• Maintains governance frameworks that span the full AI lifecycle, including policy management, risk assessment, bias/fairness monitoring, audit logs, transparency, immutability, and regulatory compliance frameworks.
• Creates seamless integrations with CI/CD pipelines, identity/access controls, APIs, repositories, and monitoring systems.
• Handles enterprise deployment models that ensure data and AI security across PII/PHI, access control, and authorization mechanisms.
• Trains teams and end users, develops onboarding and adoption materials, and leads workshops to drive utilization and trust in AI workflows.
• Aligns consensus from multiple stakeholder groups—data science, Dev Sec Ops , compliance, business, etc.—on secure AI capabilities and platform value.
• Performs other duties as assigned.

• A bachelor’s degree in Computer Science, Information Systems, Engineering, Math, or related scientific or technical discipline. Ten years of general IT experience and at least four years of specialized experience may count in lieu of a degree.
• Minimum of 10 years leading system architecture of complex data‑pipeline and analytics systems on the cloud.
• Strong experience in software engineering,…