Lab Manager - III

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Location:

Arlington, VA

Lab Manager – Level 3

• Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision making and execution of mission requirements
• Support the implementation of new technologies and equipment in the lab environment
• Assess network topology and device configurations identifying critical security concerns and providing security best practice recommendations
• Advise and provide insight on development of lab standard operating procedures (SOPs) and policies
• Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users
• Provide support for MacOS and iOS to users
• Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues
• Monitor and respond to users on IT helpdesk channels and phone lines
• Assist in the management of user accounts and resetting credentials
• Perform implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish back-ups, and monitor systems security
• Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occur.

• U.S. Citizenship
• Must have an active DoD Secret clearance, TS/SCI clearance is preferred
• Must be able to obtain DHS Suitability
• 5+ years of directly relevant experience in system administration
• Experience with multiple operating systems, to include Linux/Unix & MacOS
• Experience and knowledge of networking and network administration
• Experience with Virtual Private Networks (VPN)
• Experience with virtual desktops (Citrix, VMWare)
• Must be able to work collaboratively across physical locations

• Experience working with SIEMs to include ELK and Splunk
• Virtualization automation and optimization
• Experience working with Jamf Pro, DEP, and Enterprise Connect implementation
• Experience with writing technical procedures and standard operating procedures

BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 7+ years lab management or systems administration experience.

• CEH
• Sec+
• Network+
• CCNA

Digi Flight attracts the most highly skilled workforce to protect some of our nation’s most sensitive systems. Before joining the company, many Digi Flight professionals served our country in a civilian and/or military capacity. Our diverse team provides innovative solutions as they support critical clients in tackling tough challenges. Most importantly, our team is passionate about their work and making a difference.

Our corporate culture promotes a healthy work/life balance.

• Health, Dental, Vision, and Flexible Spending Account
• Paid Time Off (PTO)
• 11 paid holidays
• Tuition Education Assistance
• Professional Development
• 401(k) retirement plan
• Life insurance and short- and long-term disability insurance
• Employee Referral Program
• Marketing Incentive Plans

DFI offers a highly competitive, family-oriented benefits package.

• Seniority Level: Mid-Senior level
• Employment Type:
  
  Full-time
• Job Function:
  Research, Analyst, and Information Technology
• Industries: IT Services and IT Consulting

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