IT Field Support Specialist

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Our Mission

At Dobbs Defense, wedeliver mission-centric IT, Cyber, and data analytics solutions for our government and commercial clients through the convergence of automation, innovation, training, and education. Delivering high-quality IT, cybersecurity, and data analytics solutions through proven and innovative methods is our vision.

Job Description

Dobbs Defense Solutions

Job Description

Dobbs Defense Solutions is seeking a IT Field Support Specialist to join our team. The specialist will conduct sites surveys; assesses and documents current site configuration and user requirements. The specialist will analyze existing requirements and prepare specifications for hardware acquisitions. The specialist will also prepare engineering plans and site installation Technical Design Packages.

• Plan and execute hardware installation schedules; prepare related installation and test reports
• Configure and install workstations, servers, printers, teleconferencing equipment and related cabling
• Troubleshoot, repair, and test IT hardware including computers, peripherals and telecom systems
• Document configuration changes and update technical drawings using AutoCAD
• Build custom interconnecting cables and maintain fiber optic modems, multiplexers, and Ethernet systems
• Provide on-site training to personnel on proper hardware use and Maintenace

Our Mission

At Dobbs Defense, wedeliver mission-centric IT, Cyber, and data analytics solutions for our government and commercial clients through the convergence of automation, innovation, training, and education. Delivering high-quality IT, cybersecurity, and data analytics solutions through proven and innovative methods is our vision.



Job Description

Dobbs Defense Solutions is seeking a IT Field Support Specialist to join our team. The specialist will conduct sites surveys; assesses and documents current site configuration and user requirements. The specialist will analyze existing requirements and prepare specifications for hardware acquisitions. The specialist will also prepare engineering plans and site installation Technical Design Packages.

Duties

• Plan and execute hardware installation schedules; prepare related installation and test reports
• Configure and install workstations, servers, printers, teleconferencing equipment and related cabling
• Troubleshoot, repair, and test IT hardware including computers, peripherals and telecom systems
• Document configuration changes and update technical drawings using AutoCAD
• Build custom interconnecting cables and maintain fiber optic modems, multiplexers, and Ethernet systems
• Provide on-site training to personnel on proper hardware use and Maintenace

Qualifications
Required education and experience:

• High school diploma orGED and 3-5 years of relevanrt hardware support experience
• Strong proficiency in hardware installation, troubleshooting, Windows OS, and Microsoft Office Suite
• Must have a valid driver's license, acceptable driving record, and the ability to lift up to 50 lbs
• Skilled in reading technical manuals and schematics; able to work independently with minimal supervison
• Available for an 8-hour shift between 6 am and 6 pm as needed by management

Required Clearance

• TS/SCI with a FS Polygraph

Working Environment

• Onsite

Our Equal Employment Opportunity Policy

Dobbs Defense Solutions is an Equal Opportunity Employer. We consider all qualified candidates for employment based on individual merit, job qualifications, and business needs. Employment decisions are made without regard to any status protected by applicable law. We are committed to fair and consistent practices in hiring, promotion, compensation, benefits, and all terms and conditions of employment.

Seniority level

• Seniority level
  
  Mid-Senior level

Employment type

• Employment type
  
  Full-time

Job function

• Job function
  
  Customer Service
• Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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