Chief Human Resources Officer; Managed Services

Overview

Campus Works is seeking a strategic, customer-focused HR leader to lead the strategic and tactical human resources activities and systems onsite at our partner institution.

The Chief Human Resources Officer (CHRO) is responsible for aligning HR and payroll strategy with institutional goals, transforming HR services to enhance operational maturity, and developing strong relationships across the campus community. This role requires deep knowledge of higher education operations, HR systems, and compliance, coupled with the expertise to lead HR teams and initiatives effectively.

Serving as both a hands-on HR executive and trusted consultant, the CHRO manages the client relationship onsite while maintaining strong connections with Campus Works. This leader drives HR best practices to improve service delivery, employee experience, and institutional alignment.

Salary: $155,000 - $165,000 a year

What you can expect from us, including competitive pay, robust benefits for full-time employees, and professional development opportunities, is described below and in the benefits section.

We are an equal opportunity employer and comply with applicable equal employment opportunity laws.

• Strategic HR Leadership – Lead HR and payroll planning and alignment by developing and executing a comprehensive HR Strategic Plan in alignment with institutional priorities. Build and maintain strong relationships with institutional leadership, senior management, faculty, and staff to ensure trust and alignment between HR and the rest of the institution. Provide counsel on workforce planning, organizational design, and employee relations.

• HR Transformation & Service Delivery – Implement scalable HR and payroll systems, policies, and processes that improve efficiency, compliance, and employee engagement. Lead transformation initiatives to modernize HR service delivery, drawing on experience in higher education. Oversee HR and payroll operations, including recruitment, onboarding, performance management, employee relations, benefits, compliance, and talent development.

• Change Management & Stakeholder Engagement – Serve as a change leader, guiding the institution through complex organizational change and cultural transformation. Partner with institutional committees and governance structures to ensure HR and payroll initiatives are aligned, approved, and prioritized appropriately. Build employee engagement strategies that foster a culture of trust, accountability, and inclusion.

• Operational & Compliance Stewardship – Act as a good steward of institutional budgets and resources, delivering HR and payroll initiatives with measurable ROI. Ensure compliance with local, state, and federal employment regulations as well as institutional policies. Provide leadership in vendor negotiations and partnerships related to HR and payroll services and technology.

• Team Leadership – Lead and develop an HR and payroll team of professional staff, ensuring high performance, collaboration, and service excellence. Mentor institutional HR and payroll professionals and build capacity for sustainable success.

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 10+ years of progressive HR leadership experience with at least 5 years serving as the head of HR in a college or university setting.
• Proven expertise in transforming HR services and delivery within higher education.
• Deep understanding of HR systems (HCM, ATS, payroll/benefits platforms) and compliance requirements.
• Demonstrated experience leading organizational change and driving cultural transformation.
• Exceptional leadership traits and highly effective oral and written communication skills.
• Ability to navigate a politically sensitive environment with multiple constituencies and competing goals.
• Demonstrated agility to respond to shifting institutional priorities.

• Master’s degree in Human Resources, Business Administration, or related field.
• SPHR, SHRM-SCP, or equivalent senior HR certification.
• Experience with or knowledge of HR service delivery best practices.
• Experience in ERP optimization and HR technology implementation.